Run
Keep it fast, secure and up after launch.
- Hosting and cloud
- Maintenance and support plans
- IT support
- Monitoring
What’s included
Hosting and cloud
Your sites and systems hosted, backed up and kept up to date.
Maintenance and support plans
A monthly plan for updates, fixes and small changes, so nothing slowly breaks.
IT support
Help with accounts, Microsoft 365 or Google Workspace, devices and networks, for existing clients in business hours.
Monitoring
We hear about outages and errors before your customers do.
You might need this if
Your site or app has nobody looking after it.
Updates get skipped because nobody’s sure what they’ll break.
Setting up a new hire’s accounts takes a day.
You find out about downtime from customers.
How it usually runs
- Typical length
- A monthly plan.
- You get
- Updates, security patches, backups, monitoring, and hours each month for fixes and small changes.
- We need from you
- Access to your systems and one contact on your side.
- After
- We answer by the next business day, and within four business hours when something is down.
Questions
Something else on your mind? Ask it in the form below.
Do you support systems you didn’t build?
Yes, after a short review of the system, so we know what we are taking on.
What does a support plan cost?
A flat monthly fee, quoted once we have seen what needs looking after.
What’s the job your team would most like to stop doing by hand?
Tell us a little about it and we’ll set up a thirty-minute call.